Information Office. Funcions

Last revision 01/19/2021

The Information Office acts as a central service to respond to queries and provide information about the composition and activities of the Senate, as well as the contents and services provided on its webpage.

It also centralises citizens' complaints and suggestions. Requests are dealt with in the order in which they are received.

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The channels available are:

Opening times: from Monday to Thursdaty from 9.00 a.m. to 2.30 p.m. and from 4.00 p.m. to 6,30 p.m. and on Fridays from 9.30 a.m. to 2.00 p.m.

Requests for information may be made by any means which provides proof of identity, including details of the information requested and a contact address for sending the response, which should preferably be an email address, also stating, as appropriate, the means by which you wish to access the information requested.

In general, and in accordance with the Regulation on the right to access the public information held by the Senate, requests for information are dealt with by the Information Office, if the request is for information available on the webpage. In all other circumstances, the Senate Bureau is responsible for dealing with requests.

Responses will be provided one month from receipt, unless copious or complex information is requested, when the deadline may be extended by a further month.

The Senate Information Office does not offer opinions or engage in debates with citizens. Neither does it deal with queries about the application or interpretation of legislation.

If you wish, you can write or access the profiles and pages of the Senators and Parliamentary Groups though this link "participate”.