Suggestions and complaints

Citizens can contribute to improving the services which are offered by submitting those suggestions and complaints they deem advisable, and which the Senate undertakes to analyse and respond to within a maximum of five working days (one month if the matter put forward is complex).
You must choose the type of request.Please indicate the applicant's first name(s).Please indicate the email address.Please use a correct email format (example@mail.com).The length of the message is too long. (3000). Please indicate the calculation.The code must be a number.The sum is incorrect, please enter it again.Please confirm that you have read the Privacy Policy.
Fields marked (*) are required


  • Type of request:
    You must choose the type of request.

  • Please indicate the applicant's first name(s).

  • ejemplo@um.es
    Please indicate the email address.

    Please use a correct email format (example@mail.com).


  • The length of the message is too long. (3000).


  • Ejemplo 5555

    Ejemplo 5555
    Please indicate the calculation.

    The code must be a number.

    The sum is incorrect, please enter it again.


Please confirm that you have read the Privacy Policy.

PERSONAL DATA PROTECTION. Basic information

  • Data Controller: Senate.
  • Purpose: To facilitate participation and the formulation of suggestions and complaints, as well as for obtaining statistical data on them.
  • Lawfulness: Compliance with a task carried out in the public interest or the exercise of official authority (article 6.1.e. of the GDPR). Senate Service Charter (section 4).
  • Recipients: Personal data will not be disclosed or used for advertising.
  • Rights: To access, rectify and erase personal data, as well as other rights provided for in the current regulations.

Detailed Information